Customer services
Our customers are at the heart of everything we do. We want to make sure that all sectors of the community can access our services and that whenever and however you contact us, you receive the highest level of customer service.
Information about Bridgend County Borough Council services will be posted here in the event of snow, flooding or adverse weather conditions.
We operate cameras across the county borough which record at 30 frames per second.
Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services.
You can contact us about a number of issues directly including benefits, blue badges, council tax, highways, housing, land charges, licensing, My Account support, planning and building control, recycling and waste, pest control and registrars.
We have teamed up with GovDelivery - a safe, secure information platform which will enable you to keep up-to-date with the latest developments across a range of council services, chosen by you.
The GIS mapping system allows you to view local information on a map, such as school catchment areas and local councillors. It also shows information about local services, such as buses.
Sign up to My Account to access a range of council services around the clock.
Report an issue to Bridgend County Borough Council.