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Direct payments

If you need help to meet your care needs, we may be able to give you money to spend the money on getting the support you need, rather than accessing a council service. This is known as a direct payment.

You can use your direct payment to arrange support that is right for you and your lifestyle.

Direct payments give you more control over the support you need. You can make important choices about your care and have far greater flexibility over your support than care arranged by us.

People who can apply for a direct payment

Direct payments can be offered to people who are eligible to receive social care services.

To be eligible, we need to know that your needs can be met in this way and that you are able to manage the direct payments, either alone or with available support.

How to get a direct payment

To receive a direct payment you need an assessment of your care needs. If you have already had an assessment, and are receiving a service, you can apply to switch to direct payments instead.

Please speak to your social worker or care manager about this. If you do not have a social worker or care manager, please contact the relevant team from the options below:


For adults

Integrated Referral Management Centre

Bridgend County Borough Council
Telephone: 01656 642279
Text relay: ABC+447976 972020

For children aged 18 and under

Assessment Team Duty Desk

Bridgend County Borough Council
Telephone: 01656 642320

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