Complaints about taxis
Complain about a taxi service with these steps:
- Note either the driver’s badge number, or the number on the vehicle’s passenger doors. The number is also on a rear license plate.
- If possible, note the vehicle’s registration number.
- Record the journey’s time and date.
- Note the taxi’s company.
- Note the location.
- Remember as much detail as you can about the vehicle’s type, colour and distinguishing features.
- Report the incident to us using the details on this page.
Contact
Licensing Section
Bridgend County Borough Council
Email:
licensing@bridgend.gov.uk
Telephone:
01656 643643
Address:
Civic Offices,
Angel Street,
Bridgend,
CF31 4WB.
Opening hours:
Monday to Thursday, 8:30am to 5:00pm
Friday 8:30am to 4:30pm
Friday 8:30am to 4:30pm