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Contact Adult Social Care

We work with adults to provide the right care, support or protection for them. Some of the services we provide include:

  • information and advice
  • protecting vulnerable adults from harm or neglect
  • supporting people who care for others

All new enquiries come through the Common Access Point (CAP). We do not take calls about child social care. For that, please see the children’s social care contact page.


Bridgend County Borough Council
Telephone: 01656 642279
Text relay: 18001 01656 642279
Address: Social Services and Wellbeing Directorate, Adult Social Care, Civic Offices, Angel Street, Bridgend. CF31 4WB.
Opening hours:
8:30am to 5:00pm Monday to Thursday
8:30am to 4:30pm Friday
Fax: 01656 724457
SMS: 07581 157014 (for D/deaf and hard of hearing customers)
Emergencies outside office hours: 01443 743 665

A team member will ask more about the relevant circumstances. They will give information and advice that may help, and they can arrange a social care needs assessment if needed.

If one of our older adult integrated network teams is currently providing care or support, then the contact details are below.

East Wards: telephone 01656 753481.
The east wards are: Bridgend Town, Brackla, Bryntirion, Cefn Glas, Coity, Coychurch, Litchard, Hendre, Felindre, Llangewydd, Morfa, Pendre, Laleston, Merthyr Mawr.

West Wards: telephone 01656 642285.
The west wards are: Pyle, Kenfig Hill, Cefn Cribwr, North and South Cornelly, and Porthcawl.

North Wards: telephone 01656 311133.
The north wards are Aberkenfig, Bettws, Blackmill, Blaengarw, Bryncethin, Bryncoch, Caerau, Llangeinor, Maesteg, Nantymoel, Pontycymmer, Ogmore Vale, Llangynwyd, Penyfai, Sarn, and Ynysawdre.

Assisting Recovering in the Community (ARC) is our service that supports people with mental health issues.


Telephone: 01656 763176


The Community Learning Disability Team

Telephone: 01656 815353.

Our work allows people to live independently and safely in their own homes and local communities. We work jointly with the health service, third sector organisations and voluntary and charity groups. Together, we help adults overcome their or their loved ones’ difficulties by providing tailored support.

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